Connection error

We’re getting an error message when using the credit card payment on mobile. After clicking the Place Order button on the checkout page, we get a “Connection error. Please check logs” message.

This happens with BDO card in ios device. Same card was used via Android device and there was no issue.

Here’s what the phperror log has related to this:

[30-Sep-2020 06:37:38 UTC] PHP Fatal error: Uncaught Error: Class ‘Cynder_PayMongo_Logger’ not found in /home/customer/www/–siteurl–/public_html/wp-content/plugins/wc-paymongo-payment-gateway/classes/cynder-paymongo-webhook-handler.php:101
Stack trace:
#0 /home/customer/www/–siteurl–/public_html/wp-includes/class-wp-hook.php(287): Cynder_PayMongo_Webhook_Handler->checkForWebhook(”)
#1 /home/customer/www/–siteurl–/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#2 /home/customer/www/–siteurl–/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /home/customer/www/–siteurl–/public_html/wp-content/plugins/woocommerce/includes/class-wc-api.php(161): do_action(‘woocommerce_api…’)
#4 /home/customer/www/–siteurl–/public_html/wp-includes/class-wp-hook.php(287): WC_API->handle_api_requests(Object(WP))
#5 /home/customer/www/–siteurl–/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#6 /home/customer/www/–siteurl–/public in /home/customer/www/–siteurl–/public_html/wp-content/plugins/wc-paymongo-payment-gateway/classes/cynder-paymongo-webhook-handler.php on line 101

(siteurl redacted for privacy reasons)

Here’s what I got from woocommerce logs related to this issue:

2020-09-30T04:18:01+00:00 ERROR [Processing Payment] ID: xxxxxxxxxxx – Response error {“errors”:{“http_request_failed”:[“cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received”]},”error_data”:[]}

Would appreciate any assistance. Thanks.