Connection error: registration secrets

  • Resolved hdsouza

    (@hdsouza)


    6 years, 3 months ago

    Hi, When I try to enable the plugin I get “Error Details: The registration secrets sent by your site do not match the ones the Jetpack server has on record.”
    I had enabled the plugin in the past and it worked fine, but I had to disable and enable it as I was moving hosting companies.

    To fix the problem, I have tried to disable all plugins.. same problem
    Also the results of https://incrediblefitnesstips.com/xmlrpc.php returns “XML-RPC server accepts POST requests only.”

    Please help, Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @hdsouza

    I had enabled the plugin in the past and it worked fine, but I had to disable and enable it as I was moving hosting companies.
    To fix the problem, I have tried to disable all plugins.. same problem. Also the results of https://incrediblefitnesstips.com/xmlrpc.php returns “XML-RPC server accepts POST requests only.”

    First thing I’d recommend would be to disconnect and reconnect Jetpack, please follow the instructions on this page:
    https://jetpack.com/support/reconnecting-reinstalling-jetpack/

    Secondly, can you let me know if your site address includes www. now, please? https://www.incrediblefitnesstips.com

    Last thing, if you’ve gone through all the troubleshooting tips then I’d recommend asking your host to make sure they aren’t blocking any connections from Jetpack.

    Let me know how you get on!

    Thanks,

Viewing 1 replies (of 1 total)
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