Connection Information

it’s asking for ftp info – which wouldn’t be localhost but like
ftp.example.com

samboll, Thanks a lot… I put in the correct information but it still doesn’t let me install; it keeps telling the ftp information is incorrect. This is the same info. that I use to log-into my FTP account but on the WP form it won’t work. What ame I doing wrong. I hate to be a pain but I can’t figure it out.
JB

the ftp connect I used above is incorrect for some reason it keeps changing it
use it without the https:// in front of it

@jb – WordPress will ask for FTP details when upgrading if the file permissions are incorrect, at least in most of the cases I have dealt with.

You may want to check and set the file permission to 755 – most host don’t seem to like the 777 settings. (this would be the folder in which your wordpress core files reside + wp-admin) – I’ve found doing so wordpress would upgrade without the need for me to input the FTP credentials everytime an upgrade is due.

Hope that helps,
Zulf

I give up, Everything I have tried will not work. I use the FTP information I use is the correct information I use to log-in into my FTP server. When I try to install a plugin that is not included with my theme won’t work.

I have extracted the downloaded file and uploaded it to the server in the plugins folder but when I go back to WP plugins to install it is not there:

Connection information is not accepted on the WP form. Thanks to you guys for trying to help.
JB

Failed to connect to FTP Server https://ftp.02aa2f7.netsolhost.com:21To perform the requested action, connection information is required.

Hostname https://ftp.02aa2f7.netsolhost.com
Username sambo%444
Password
Connection Type Connection Type FTP FTPS (SSL)

Hi,

I was having the same problem for a client’s site. The solution I found may not work for you, but it did in this case.

Make sure to make a backup copy of your wp-config.php file before doing any editing.

Edit the wp-config.php and look for a section as below. The FTP_USER and FTP_PASS should match your domain FTP access. I have not noticed this section in most wp-config files but it was here in my client’s case so I changed it to match the credentials and it worked.

/** FTP SETTINGS FOR AUTO-UPDATE */
define(‘FTP_HOST’, ‘localhost’);
define(‘FTP_USER’, ‘ftp_user’);
define(‘FTP_PASS’, ‘ftp_password’);

After the change, upload it to your server. As stated… MAKE SURE YOU BACKUP YOUR WP-CONFIG.PHP before making any changes.

Thanks,
Is this the code I should be looking for in my wp-config file and if so what actually goes in there?
*/

define(‘AUTH_KEY’, ‘put your unique phrase here’);

define(‘SECURE_AUTH_KEY’, ‘put your unique phrase here’);

define(‘LOGGED_IN_KEY’, ‘put your unique phrase here’);

define(‘NONCE_KEY’, ‘put your unique phrase here’);

/**#@-*/

Is WP running on your main domain or in a sub-domain? Some hosting packages require you set up a new FTP account for sub-domains.

on my main domain: jbdata.net/blog1 A networksolutions hosting package.

Thanks to iamay your code has worked – no problems or bugs. Thanks so much.
JB

PROBLEM FINALLY SOLVED…

Thanks, hixsonb, I just wanted to let you know your solution fixed my problem too. Cheers!