Connection to DreamHost

So I work for DreamHost and often come across my plugin doesn’t work IDK if its a server setting but the api calls from your plugin are being flagged as application attacks to the wp-admin string. I can provide anything you need just please tell me how to get this to properly connect to our servers so I can actually assist customers and not just push them to you for answers they never get

The page I need help with: [log in to see the link]