Connection with Outlook contacts

Hello @leo202006,

There is no direct integration with Outlook contacts. However, you can use the plugin’s extension, ‘Zapier Integration,’ to achieve this. It allows you to create custom automations that work with ProfileGrid triggers.

For more information on this extension, please visit the following link: https://profilegrid.co/extensions/profilegrid-zapier-integration/

For more information on the available triggers, check the link:?https://zapier.com/apps/profilegrid/integrations/microsoft-outlook

Let us know if you have any other questions.

Hello,

Thank you very much for your reply.
I’ve been thinking about Zapier and trying to integrate it without using your specific plugin. It didn’t work. I thought it was because my site is private.
I’m going to try as you suggest, but before I do, could you confirm that the fact that my site is private (content is accessible only after logging in) won’t be a problem?

Is there a test version of ProfileGrid premium?

Best regards

@leo202006 Your site being private shouldn’t be a problem. However, if you encounter any issues, please let us know.

As for your question regarding ProfileGrid Premium, while we do not have a test version available, we offer full money back guarantee for limited time in case you do not wish to keep using it.

Hello,

Wonderful! How can I get my money back if I realize after purchasing the extension that it doesn’t suit me?

Best regards.

Hi @leo202006

For premium/paid version, you may contact our support via our plugin website, if need for refund arises.

No additional steps will be required, and you can simply write to us at any time.

I hope this information is helpful.

Thank you very much for your prompt reply and feedback.

Hello,

The Zapier Integration plugin is now installed on my site. Indeed, when I switch my site to private mode, Zapier disconnects and I receive an alert from Zapier:
“We noticed that your “WordPress xxxx” account encountered an authentication problem…”

How can I get around this problem?

Best regards.

Hello @leo202006,

We checked this, and it looks like the private mode is indeed causing issues with the Zapier integration and preventing authentication for Zapier.

To use this, the site should be publicly accessible.

Hello,

Thank you for your feedback. That’s what I was afraid of.

However, I’ve just made my site public, activated my Zap and nothing happens. When I add a new member to a group, no contact is added to my Outlook account. I get no errors. How can I get it to work?

Best regards.

@leo202006 I understand that you’re experiencing issues with your Zap after making your site public. Here are a few steps you can try to troubleshoot the problem:

1. Check Zap History: Go to your Zap history in Zapier to see if there are any tasks being triggered when you add a new member. This can provide insight into whether the Zap is running as expected.
2. Review Trigger Settings: Make sure that the trigger for adding a new member is set up correctly. Double-check the settings to ensure everything is configured properly.
3. Reconnect Outlook: Sometimes, disconnecting and then reconnecting your Outlook account in Zapier can resolve connectivity issues.

If you’ve gone through these steps and are still having issues, please raise a ticket at our support portal here in order to allow us to assist you.