Connections Plugin is blocking Everything

@ suryapallala

Did you also post here?
https://connections-pro.com/support/topic/map-location-is-getting-updated/#post-302934

If you have, please do not post in multiple support forums it only makes thing take longer and far more difficult to track.

Connections is unable to block the installation and updating of plugins. If you can be more descriptive of the issue and any errors that would be very helpful. Additionally if you can post screenshots showing the issue and errors with the steps to reproduce those errors would be extremely helpful. Use https://screencloud.net. The issue is likely unique to your setup but if there’s a bug I will surely address it quickly.

As for memory, 35% is very relative/subjective without context. As an example, A site I run with Connections installed with over 75 other active plugins only takes a couple percent of total memory. In my testing Connections doesn’t take any more than other large plugins or themes. WordPress itself uses much more (which, of course, makes sense that it would). In short, there nothing to really fix as functions/files are lazy loaded when possible.

Overall Connections has very limited performance impact on the site in which it is installed on. Query Monitor is used extensively throughout development to help gauge impacts of changes and new features.

Connections 8.1 is the start of even more improvements in performance by more effectively using object caching and fragment caching. Once such example is a db with over 1600 categories (like my test db) sees roughly 500–700% in improved page load time and a reduction in memory usage on the Connections : Manage admin page due to the use of fragment caching.

Hello shazahm1,

Sorry i posted on multiple forums.

I sharing the screen shots with detailed description.

1) This screen shot shows you my plugin window, if the connections plugin is in active state.

Link

2) This screen shot shows you my plugin window, if the connections plugin is in inactive state.

Link

3)This screen shot shows you the plugin performance profiler result.
The plugin is using 56% of the memory.

Link

4)This screen shot shows you the detialed timeline of plugin. It is taking more time compare to other plugins.

Link

Actually when i installed the connections plugin, it wasn’t visible on my admin dashboard. Then i followed this instruction to make it visible on my admin dashboard.

Link

Please help me out with issue. Because of this i’m facing error 500 very frequently.

Thanks & Regards,
Surya.

I’m seeing the same result – I disabled all plugins except Connections (v 8.1? surely a mistake?) and I also get the error:

“An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums”

Disabling Connections and re-enabling my other plugins allows the site to function properly. As soon as Connections is running (with or without any other plugins), I can no longer access anything from the Plugins > Add New screen.

thanks.

Hi, since I update to WordPress 4.0, I can’t use the basic function Add Media. I disable every plugin I have in my collection and I found that the Connections plugin block the function. Could you make an update to fix this?
thanks

Interestingly, I have a version of Connections (8.1, I still don understand the odd version numbering here) using the Paid cMap template, running fine with WP 4.0, however it’s on a different server setup. Will do some research on Apache etc and see if I can determine any differences.

Reinstalling 7.9 version of Connections and it works again. The 8.1 need to be fixed.

Just a note to myself…

Seems one other user is have this issue too. Link for reference:
https://www.ads-software.com/support/topic/cant-access-wp-plugin-repository-after-update

Just an FYI – not sure it’s related to the Connections issues here, but here are some particulars between my Connections sites:

Connections 8.1 (with cMap) on WP 4.0 running PHP Version 5.3.4 – Works for me
Connections 8.1 on WP 4.0 running PHP Version 5.4.29 – Does Not work

Hmmm … interesting that a PHP version is a difference between working or not. My testing PHP is 5.3.29. I’ll bump up my PHP version to see if I can replicate this issue.

Maybe not … 5.4.31 and 5.5.15 both work fine for me. My host SiteGround allows me to toggle PHP versions.

Perhaps a plugin conflict, somehow.

@kelter

On the site which does not work. Can you list out the plugin you have installed that are not installed on the working site?

@shazahm1 I’d mentioned earlier in this thread that I’d disabled ALL of the plugins on the site that’s not working. I’ve now gone so far to not just disable, but also DELETE the plugins and now I’m only running Connections 8.1

I was only mentioning the PHP versions I have as I’ve seen some plugins that require a minimum version of PHP.

@kelter

Thanks for taking the time to help! I am a little lost as to how this issue is even possible Connections has no interaction at all with this part of WordPress.

The error itself can only be triggered when there’s no response from www.ads-software.com. However, I traced back the code checking all filters WordPress fires to see if it is being used in Connections at all. The only thing I can find the Easy Digital Download plugin updater API. This is not new and has been included with Connections for many versions over the past year or so. I don’t think that it is the cause.

Would you be willing to contact me directly?
https://connections-pro.com/contact/

@shazahm1

Yup – sent you a form message with my info.

@kelter

Great, thanks! I just replied.

Ok, I figured this out … at least for @kelter.

The error behind the error being shown was WordPress was complaining it could not create a secure connection to api.www.ads-software.com, but why? I do not know, but here’s what I found out…

I do a simple check using a core WordPress function wp_get_image_editor() to check if WordPress supports an image editor.

The WordPress function wp_get_image_editor() basically queries its core image editing classes which ask the server, hey is GD or Imagick installed and responds either true or false.

Well if I edit the core WordPress file and remove the (new’ish, added in 3.8, I believe) Imagick support. The error went away and the plugins page worked just fine.

The crazy thing, the file WordPress loads for Imagick, has nothing at all that should/would interfere with a query to api.www.ads-software.com.

What it does explain is why so few people were affected. Imagick support on hosts is few and far between.

What I’m going to do … I’m just going to remove this check from Connections. I’ve only run into a few people in years that did have either the GD or Imagick image editors installed on the server.

I’m going to try to release a bu fix tonight which removes that check and fixes several other bugs.

I’m going to mark this resolved. I’ll reopen this if the error persists for others after I release the bugfix release.