Connexion problem between Registration Magic and WP account

  • Resolved picasso2023

    (@picasso2023)


    1 year, 5 months ago

    I have a communication problem between the pluggin Registration Magic and WP accounts.
    The Form work well :
    1.when the users valid their subscription they receive a notification by mail that confirm their registration to our website but they cannot loggin
    2. When i go to my WP accounts i cannot found them

    I don’t know if it is because of the WordPress update (6.2.2) or the Registration Magic Update (4.6.3.0)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Metagauss

    (@metagauss)

    Hi @picasso2023,

    4.6.3.0 is a very old version of RegistrationMagic. Could you please update to the latest version – 5.2.1.5 and then check again.

    Thread Starter picasso2023

    (@picasso2023)

    Hello,

    Thank you for your quick response.
    When i go to my pluggin there is no updates available and i cannot see the information of the version and the available updates
    I think my licence is still valid.

    Can you help me ?

    Thread Starter picasso2023

    (@picasso2023)

    Hello @metagauss ,

    Thank you for your quick response.
    When i go to my pluggin there is no updates available and i cannot see the information of the version and the available updates
    I think my licence is still valid.

    Can you help me ?

    Plugin Author Metagauss

    (@metagauss)

    Hi @picasso2023,

    For help regarding RegistrationMagic Premium, please post your query on https://metagauss.com/technical-support/

    Support on www.ads-software.com is for RegistrationMagic standard only.

Viewing 4 replies - 1 through 4 (of 4 total)
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