Consent banner, no longer appears.

Hi @socialworks,

can you share your domain so we can take a look?

Same here. In addition, my Google Analytics was not loading which was a bit frightning ?? I thought it was a CSS Minify or Cache problem, but this persists:

GET https://macandegg.com/files/complianz/css/banner-%7B1%7D-%7Boptin%7D.css?v=24 net::ERR_ABORTED 404

Seems like there is a CSS file missing?

Thanks for your help,
Stephan

Hi @rogierlankhorst
website fondazionebarbavarley .org

Thanks

Hi @wordpressnetwork,

In your case, I expect that you will need to do a Purge/Clear All action in LiteSpeed Cache. If you visit your website with the parameter ?LSCWP_CTRL=before_optm appended to your URL, the Cookie Banner will appear.

Kind regards,
Jarno

Hi @socialworks,

It seems that there is Custom CSS added, I expect under Appearance > Customize > Additional CSS which is hiding the cookie banner.

Kind regards,
Jarno

• This reply was modified 2 years, 9 months ago by jarnovos. Reason: image

Hi @jarnovos

the lightspeed plugin was deleted yesterday. I use another cache plugin + Cloudflare. I have already tried deleting the cache from the cache plugin and from Cloudflare.

Hi @socialworks,

Someone else posted in this thread as well, my first reply was meant for their website.

The site you posted (fondazionebarbavarley) has some custom CSS added under Appearance > Customize > Additional CSS that hides the banner.

Kind regards,
Jarno

Thanks

@jarnovos Thanks for the tipp. Unfortunately, that did not help. I think it may be a problem with the Litespeed plugin – I asked them for some advice.

@socialworks Sorry I did not want to confuse anyone ??

@wordpressnetwork no problem for me…

Thank you all

For everyone interested:

I use a webspace with Litespeed Cache. In addition I use BunnyCDN. The Consent Banner works if complianz.min.js is excluded from the CDN (LiteSpeed Cache > CDN > Exclude Path > just put “complianz.min.js” in there).

Litespeed support was also very helpful as you guys here.