Consent box shows again and again on IOS

  • Resolved tom_on_wheels

    (@tom_on_wheels)


    1 year, 6 months ago

    Hi, Real Cookie Banner is not working correctly on our website if the site is opened by Safari on IOS. After accepting all cookies and switching to another page the consent box is showing again. This doesn’t occur in Chrome. I thought it could have been a problem with my iPhone, but it also happens on iPad.

    I was checking if it could be a wrong setup in settings, but couldn’t find anything for mobiles.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author devowl.io GmbH

    (@devowl)

    Hi @tom_on_wheels,

    You have a question about the PRO version of Real Cookie Banner, as I see on your site. According to www.ads-software.com rules, we are not allowed to provide support for the PRO version here on the forum. Therefore I have to ask you to open a support ticket for your question at devowl.io/support.

    Best regards,

    Jan

Viewing 1 replies (of 1 total)
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