Consistently stuck in maintenance mode during updates.

Just to be clear, the error happened on multiple websites I am maintaining. Not just one.

Hi @brandbuildup

Thank you for your question and I’m sorry for delayed response!

We didn’t have issues like this reported so far and I also can’t replicate it. I’ve updated the plugin on my tests sites multiple times, including today, and didn’t experience the issue. Forminator has currently tens of thousands of active installs and so far we didn’t come across such issue.

I’m not ruling out that there’s “something” in the plugin’s code that’s causing it but if so, I’d still say it seems to be related to something specific for your sites or hosting environments. In other words, if it’s a bug in the plugin it only happens under specific circumstances that we’re not yet aware of.

That said, I’d like to ask you for some more information about your sites. Is there anything they all (those affected by the issue) have in come that you can think of – some specific plugins (e.g. security ones) or hosting or some sort of security layer (plugin, external service)?

Did you try to update plugin on one of the site with WordPress debugging enabled?

You can enable it by adding following lines to the “wp-config.php” file, right above the “/* That’s all, stop editing */” Line:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

Once they are there, try updating the plugin and after that look into “/wp-content/” folder on the server and see if there are any errors logged in the “debug.log” file. If yes, please let us know about them here.

Kind regards,
Adam

Hi. It seems that the error happens whenever I attempt to do a quick update of the plugin from the Update Core page: …/wp-admin/update-core.php.

If it is updated via the Plugin page (…wp-admin/plugins.php) the plugin updates as it should.

I guess I will update the plugin via plugin page for now. Thanks.

Hello @brandbuildup

I trust you’re doing well!

I apologize for the delay in this thread, looks like we’ve missed it. I’ve marked this ticket as resolved as I see you have found a solution. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

Kind regards,
Nastia