Console error

  • Resolved richardu

    (@richardu)


    3 years, 3 months ago

    How do I get rid of this console error? I have turned off every form of cache, cdn, etc.

    jQuery.Deferred exception: Cannot read property 'amount' of undefined TypeError: Cannot read property 'amount' of undefined at new WC_Square_Digital_Wallet_Handler (https://0f92da9cad.nxcli.net/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square-digital-wallet.min.js?ver=2.5.3:1:930)

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @richardu,

    Can you provide an environment where this performance problem happens under the following conditions?

    • An unmodified, default WordPress theme such as Twenty-Twenty or Storefront theme active.
    • No other plugins except for WooCommerce and Square active.

    If yes, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter richardu

    (@richardu)

    I finally figured out the conflict is with is Woocommerce Subscriptions, (which works fine with a variety of other payment systems).

    Woocommerce support is for paid accounts and I don’t have a current subscription. I came here because the Square plugin is free. My alternative is to not use Square.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for performing a conflict test and figuring out that the Square for WooCommerce plugin seems to be conflicting with the premium WooCommerce Subscriptions extension.

    I don’t see any recent reports of a conflict between Square for WooCommerce and WooCommerce Subscriptions.

    I was also not able to replicate this error on my test site (using the latest versions of Square and WooCommerce Subscriptions extensions). It sounds like this behaviour is isolated to your WordPress/WooCommerce install and either this is happening because of an outdated WooCommerce Subscriptions plugin, or there’s one more plugin (or your theme) involved in the conflict.

    As a first step, you may want to test if the error happens with a default Storefront theme enabled and all plugins except for WooCommerce, Square for WooCommerce and WooCommerce Subscriptions disabled.

    If you still see the error – then you may want to update WooCommerce Subscriptions.

    If there’s no error – you may want to continue the conflict test and figure out which of your plugins (or your theme) is involved in this conflict.

    Please note that support for WooCommerce Subscriptions is handled via support requests on WooCommerce.com and the assistance we’ll be able to provide here in the Square for WooCommerce support forum is limited.

    We are also usually unable to guarantee compatibility with third-party plugins or themes.

    I hope this helps!

    Thread Starter richardu

    (@richardu)

    This is a problem with the Square plugin since the Subscriptions plugin is updated and works fine with other payments.

    Here’s a staging site with 2021 Theme and the only plugins are Woocommerce, Subscriptions, and Square

    https://0f92da9cad.nxcli.net/cart/

    Watch the console as you add either monthly or annual to the cart.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I tested and can see the issue on your site: https://d.pr/i/bfN3Wv

    Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

    Thread Starter richardu

    (@richardu)

    Here it is

    
### WordPress Environment ###

WordPress address (URL): https://0f92da9cad.nxcli.net
Site address (URL): https://0f92da9cad.nxcli.net
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 2 GB
PHP Time Limit: 600
PHP Max Input Vars: 16384
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wty_
Total Database Size: 142.31MB
Database Data Size: 118.32MB
Database Index Size: 23.99MB
wty_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
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wty_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wty_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wty_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_usermeta: Data: 0.22MB + Index: 0.25MB + Engine InnoDB
wty_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wty_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wty_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wty_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wty_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wty_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wty_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wty_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wty_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wty_wc_product_meta_lookup: Data: 0.11MB + Index: 0.17MB + Engine InnoDB
wty_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wty_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wty_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wty_wpda_csv_uploads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wty_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wty_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wty_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wty_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wty_yasr_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_yasr_log_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_yasr_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wty_yasr_multi_set_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

acf-field: 83
acf-field-group: 14
acfe-dbt: 1
actions: 14
attachment: 753
aw_workflow: 5
cta: 8
customize_changeset: 2
faq: 8
fl-builder-template: 74
fl-theme-layout: 27
goods: 108
itsec-dash-card: 16
itsec-dashboard: 2
lies: 47
memes: 270
nav_menu_item: 18
newsletter: 2
oembed_cache: 5
page: 48
people: 303
post: 2
postman_sent_mail: 25
product: 12
product_variation: 142
quotes: 111
raccartlist: 13
racemailtemplate: 1
racmaillog: 2
revision: 422
scams: 9
shop_order: 24
shop_subscription: 2
tidbit: 135
wc_membership_plan: 7
wc_user_membership: 3
wp_block: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (3) ###

WooCommerce Square: by WooCommerce – 2.5.3
WooCommerce Subscriptions: by WooCommerce – 3.1.4
WooCommerce: by Automattic – 5.6.0

### Inactive Plugins (55) ###

ACF Post-2-Post: by John A. Huebner II – 1.6.0
ActiveCampaign: by ActiveCampaign – 8.1.7
Admin Columns Pro: by AdminColumns.com – 5.5.3
Admin Columns Pro - Advanced Custom Fields (ACF): by AdminColumns.com – 2.6.4
Admin Menu Editor: by Janis Elsts – 1.9.10
Advanced Custom Fields: Extended: by ACF Extended – 0.8.8.4
Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
AffiliateWP: by Sandhills Development
LLC – 2.7.4

AffiliateWP - Custom Affiliate Slugs: by Sandhills Development
LLC – 1.1.1

AffiliateWP - Direct Link Tracking: by Sandhills Development
LLC – 1.2.1

AffiliateWP - PayPal Payouts: by Pippin Williamson and Andrew Munro – 1.3
AffiliateWP - Recurring Referrals: by Sandhills Development
LLC – 1.8

BB Shredded Paper: by David Waumsley – 1.0
Beaver Builder Code Settings: by Justin Busa – 0.1
Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.4.2.5
Beaver Themer: by The Beaver Builder Team – 1.3.3.1
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.1
CDN Enabler: by KeyCDN – 2.0.4
CheckoutWC: by Objectiv – 5.3.4
Code Snippets: by Code Snippets Pro – 2.14.1
Coinbase Commerce: by Coinbase Commerce – 1.1.4
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 5.2.6
Custom Content Shortcode: by Eliot Akira – 3.8.7
Custom Post Type UI: by WebDevStudios – 1.9.2
Disable Admin Notices Individually: by Creative Motion <[email protected]> – 1.2.6
EWWW Image Optimizer: by Exactly WWW – 6.2.3
FacetWP: by FacetWP
LLC – 3.8.9

GPLVault Update Manager: by GPL Vault – 4.0.3
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
iThemes Security Pro: by iThemes – 7.0.3
Matomo Analytics - Ethical Stats. Powerful Insights.: by Matomo – 4.4.1
New Relic Reporting for WordPress: by 10up – 1.3.1
OneSignal Push Notifications: by OneSignal – 2.2.2
Perfmatters: by forgemedia – 1.7.5
Post SMTP: by Yehuda Hassine – 2.0.23
PowerPack for Beaver Builder: by IdeaBox Creations – 2.17.1
Printify Shipping Method: by Printify – 2.5
Rank Math SEO: by Rank Math – 1.0.70
Really Simple CSV Importer: by Takuro Hishikawa – 1.3
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.18
Recover Abandoned Cart: by FantasticPlugins – 22.9
Scriptless Social Sharing: by Robin Cornett – 3.1.6
SearchWP: by SearchWP – 4.1.21
Simple CSS: by Tom Usborne – 1.1.1
Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.32.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.59.25

WooCommerce Authorize.Net Gateway: by SkyVerge – 3.6.2
WooCommerce Email Customizer: by WooCommerce – 1.2.0
WooCommerce Name Your Price: by Kathy Darling – 3.3.2
WooCommerce Order Status Control: by SkyVerge – 1.14.0
WooCommerce PayPal Payments: by WooCommerce – 1.5.1
WooCommerce Store Credit: by Themesquad – 3.9.1
WP-Discourse: by Discourse – 2.3.0
WP Login Form: by naa986 – 1.0.7
WP Rocket: by WP Media – 3.9.1.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
fatal-error-handler.php: fatal-error-handler.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
Nexcess Managed Apps: by Nexcess – 1.24.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
store_credit (store_credit)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #14 - /shop/
Cart: #15 - /cart/
Checkout: #38583 - /checkout/
My account: #17 - /my-account/
Terms and conditions: #26728 - /terms-and-conditions/

### Theme ###

Name: Twenty Twenty-One
Version: 1.4
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Staging
Subscriptions Live URL: https://resistscams.com
Subscription Statuses: trash: 2
WooCommerce Account Connected: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — Georgia

### Subscriptions by Payment Gateway ###

other: trash: 2

### Payment Gateway Support ###

Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin

Check payments: products

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### Action Scheduler ###

Complete: 944
Oldest: 2021-07-27 16:16:22 -0400
Newest: 2021-08-23 14:28:57 -0400

Pending: 5
Oldest: 2021-08-25 10:50:57 -0400
Newest: 2024-12-31 14:00:00 -0500

### Status report information ###

Generated at: 2021-08-23 14:29:47 -04:00
    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Thanks for sending over that Status Report.

    I was doing some testing on my personal site with the latest versions of Square, Subscriptions, WooCommerce, and WordPress. Based on the error message — which includes WC_Square_Digital_Wallet_Handler — it appears to be related to the Digital Wallet functionality from Square.

    At first I was unable to reproduce the issue: the error was not showing up for Subscription products or Simple products, on product pages, Cart pages, or Checkout.

    Finally, I tried testing with a Subscription that had a free trial, resulting in a $0 initial price. This would seem to make sense with the error message saying the “amount” was undefined. I’ve reported this to the developers.

    You can watch for any updates in the Changelog for the extension here:
    https://www.ads-software.com/plugins/woocommerce-square/#developers

    Thread Starter richardu

    (@richardu)

    Glad to help debug. My subscription does not have a free trial, but it is a variable product (monthly/annual). You might want to pass along that information as well.

    Hello, I am getting the same error on my checkout page using the Woocommerce Square plugin. I am using a plugin wp-crowdfunding which creates a seperate ‘Crowdfunding’ product type where the customers choose how much they want to give. So the inital product cost does start at 0, but is input before the checkout page. The issue looks related in scope to the issue above with the Woocommerce Subscriptions, so I wanted to mention it and ask for assistance on it here.

    You can view my site here: https://bit.ly/3ks17rI

    Once you choose an amount to give on a campaign you are taken to the /checkout page where you can see the “Uncaught TypeError: Cannot read property ‘amount’ of undefined” error appear in your Browser Console.

    @richardu thanks for letting us know! We can reproduce the issue with variable subscriptions. We have updated the bug report to reflect so.

    @j2duncan thank you for reporting as well! I see the issue on your site and I have made a note of that on our bug report as well.

    You can watch for any updates in the changelog for the extension here:

    https://www.ads-software.com/plugins/woocommerce-square/#developers

    I am marking this forum thread as resolved for now.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Console error’ is closed to new replies.