Console error causing popups not to work

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @irishmugger

    We apologize for the delay in response. For this issue, i have discussed with the development team and here are the findings.


    1 – Client is using “Jetpack” and “Jetback Boost” plugins to cache their site and concatenate js files (includes our plugin js files)

    2 – This concatenate js files is caused the conflict with loading jquery.min.js from Wodpress core. We need jquery.min file load before any our js file load from Popup Builder plugin. But Client site is not load like that.

    Solution for now:

    Solution 1: Please ask Client to disable the “Concatenate JS” feature for now.

    Solution 2: Please ask Client to make sure “wp-includes/js/jquery/jquery.min.js?ver=3.7.1“ is ALWAYS load at the first order before other js files or js scripts are load.

    I hope this will help, if you have any questions, please let me know.

    Best Regards

    Thread Starter Brian Keary

    (@irishmugger)

    Does this look like it is on?

    https://prnt.sc/7_kahxJfMmEh

    • This reply was modified 4 months, 4 weeks ago by Brian Keary.
    Thread Starter Brian Keary

    (@irishmugger)

    Also all 11 of these console errors are the same and all point to your plugin with no caching on at all. https://prnt.sc/MekMZYCzT9TK

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @irishmugger

    Just wanted to confirm if the issue was resolved with our most recent version 4.3.5?

    Best Regards

    Thread Starter Brian Keary

    (@irishmugger)

    Yes working perfectly now.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.