• Resolved richgraphix

    (@richgraphix)


    Hello,
    The Constant Contact integration was working fine, and it appears to have suddenly stopped. I tore down the settings and re-placed them with a new key. I can see the success message and the correct contact lists there. However, signups are not added into Constant Contact. I tried using only the default list and I tried specifying a list in the additional settings tab. No luck. I also tried disabling all other plugins and switching to the default theme, but that didn’t work either. Since this is a production site, I don’t like doing that, but we did it anyway. We do get the emails sent by the form, but the fields just don’t pass to Constant Contact.

    Please take a look at our form and let me know if there’s anything else I can try:
    [ redundant link removed ]

    Let me know if there is a service to repair this – I had posted elsewhere in this forum, but got no response. If we need to move to a different contact form to get this resolved, I’d prefer to know now so we can get started.

    Thanks in advance for your help.

    • This topic was modified 3 years, 11 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Thread Starter richgraphix

    (@richgraphix)

    @takayukister while working on another site, I found the problem – I just wanted to post it here in case anyone else has the same problem.

    A problem that exists for many platforms based around character encoding for quotes: ”

    When setting up the ‘Additional Options’ field in CF7, I had copied the text example from https://contactform7.com/constant-contact-integration/#contact-lists

    However, you should retype the double quotes (“) to make sure they are encoded correctly.

    Once I retyped the quotes, everything worked as we had expected!

Viewing 16 replies (of 16 total)
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