Constant Reauthentication

  • Resolved jkolodziej

    (@jkolodziej)


    4 weeks ago

    Every 10 minutes or so I get a new popup in my wordpress admin about relinking my pinterest account. Here is the error message:

    The Pinterest For WooCommerce plugin has detected an issue with your access token.
    No operations are possible until you reconnect to Pinterest.

    This occurs every 10 minutes, even after reauthenticating. I recently migrated my website to a different hosting provider, and this issue began after that. I have downgraded the plugin, I have checked the “Erase Plugin Data” check in the settings, and have reauthenticated numerous times, and the issue persists. Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello jkolodziej,

    Thank you for contacting WooCommerce support.

    It sounds like the migration might have affected the connection with Pinterest. Have you also changed your website’s domain during the migration? If so, that could be contributing to the issue.

    I recommend trying to completely disconnect and then reconnect your Pinterest account to WooCommerce. Here’s a guide on how to do that: Pinterest for WooCommerce Documentation.

    If the issue persists after this, let me know and we can explore further troubleshooting steps.
    Looking forward to your response. ??

    Best regards.

    Thread Starter jkolodziej

    (@jkolodziej)

    So, oddly enough, and as is typical for me personally, as soon as I ask for help, I get it fixed on my own. ??

    I used a downgrader tool to downgrade pinterest for woo to one version previous. The issue then occurred again, but after reconnecting I upgraded to the current version, and the issue went away after that.

    Hello @jkolodziej,

    Glad to know that you were able to resolve the issue by downgrading and then upgrading the plugin again.

    Thank you for sharing the solution and contributing to the WooCommerce Community. This can indeed help others who might encounter similar issues.

    Should you have further inquiries, kindly?create a new topic here.

    If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/pinterest-for-woocommerce/reviews/

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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