Contact 7

The log in Tools > Email Log will describe the details of the Contact Form 7. Please post that here.

Hi, I am having the same problem, test sent from the postman was perfect. but with contact form 7 i get the same error

From: asdfsdf [email protected]
To: [email protected]
Date: 2015-09-16 15:41:26
Subject: Prove of payment: 232323
Delivery-URI: smtp:tls:oauth2://smtp.gmail.com:587
<p>Payment receipt from: asdfsdf
Reference order id: 232323
Email: [email protected]
—

same here
i use contact form 7 and my company email is using zoho
when i fill out the contact form 7, in indicates it has sent successfully but i never got email at zoho.
I started to use Postman a few month ago and it seems to be working for a while but recently, whenever i try to click the send button at the form 7, it says:
Failed to send your message. Please try later or contact the administrator by another method.
i went to the log and found the status of this email is: Invalid e-mail address.

Notice, the test email is working.

Here is the diag:
OS: Linux tonberry.asoshared.com 2.6.32-431.20.5.el6.x86_64 #1 SMP Fri Jul 25 08:34:44 UTC 2014 x86_64
HTTP User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.132 Safari/537.36
Platform: PHP Linux 5.4.44 / WordPress 4.2.2 en_US
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes
WordPress Theme: Stockholm Child
WordPress Plugins: WooCommerce Magic Grid, Admin Menu Tree Page View, Admin Columns, Contact Form DB, Contact Form 7, Woocommerce – Request a Quote, Enable Media Replace, Force Regenerate Thumbnails, Ideal Interactive Maps, WPBakery Visual Composer, Postman SMTP, Premium SEO pack – WordPress Plugin, Visual Composer Clipboard, WooCommerce, Wordfence Security, WP All Import Pro, WP Statistics, WP All Import – WooCommerce Add-On Pro
Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): omwlights.com|omwlights.com
Postman Prevent Message Sender Override (Email|Name): No|No
Postman Transport URI: smtp:ssl:plain://smtp.zoho.com:465
Postman Transport Status (Configured|Ready|Connected): Yes|Yes|Yes
Postman Deliveries (Success|Fail): 163|29
Postman Bind (Success|Fail|Path): Yes|No|/home/windbrave/public_html/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): Yes|/tmp

@windbrave

i went to the log and found the status of this email is: Invalid e-mail address.

then the email address is invalid!

post the email here (“view” in the Email Log) and let’s see what address you attempted to use.

@sohchingloong the Email Log will show you the exact error. What is the error.

Jason, thanks for the prompt reply. The email address can never be wrong and i tried several other email addresses, see one example here:
From: jason hakcter
To: [email protected]
Reply-To: [email protected]
Date: 2015-09-25 13:55:45
Subject: [your-subject]
Delivery-URI: smtp:ssl:plain://smtp.zoho.com:465
Name: jason hakcter
Email: [email protected]
Country: Barbados

Message:
i wan to by this
ssa

—
This e-mail was sent from a contact form on OMWLights (https://omwlights.com)

@sohchingloong Postman’s Email Log provides the answer.

This is an invalid From header:

asdfsdf [email protected]

You probably meant

asdfsdf <[email protected]>

Correct your contact form settings.

@windbrave

The email address can never be wrong

Never say never.

Postman’s Email Log provides the answer.

This is an invalid From header. This is why your email was rejected:

From: jason hakcter

Jason
Do you mean it should be like this: From: [email protected]?
can i send you the credentials of my site to your email so you can check it out? I input name and email address correctly. The email log is automatically generated and i didn’t change any part of the log.

Jason you may take a look at a few snapshots
https://cl.ly/image/2z3U0T2j2d12
https://cl.ly/image/0s361s0k3X1n
https://cl.ly/image/0a38413m150q
https://cl.ly/image/112R2R3Q3w2X

@windbrave If you had posted your error message, we would have solved this a lot quicker. From screenshot #3:

Invalid e-mail address: [your-email]

Postman is telling you that your From header is

From: [your-email]

This means that Contact Form 7 did not translate your [your-email] tag into an email address. You can see from the second screenshot this tag doesn’t even exist. What you’ve written is [youremail].

To get it working change your From header, on the Contact Form 7 Mail tab to:

From: [your-name] <[youremail]>

https://cl.ly/image/1t3Q3v1K2J0L

From, Subject and Message Body all have incorrect values!

Fix

[your-email]

and

[your-subject]

Jason, Oh, i didn’t notice that when i changed your-email to youremail this afternoon. So i changed it accordingly in the mail tag.
https://cl.ly/image/32091V213d3Z

But it still doesn’t work.
The status shows: Invalid e-mail address: JACK
and this is the view detail
https://cl.ly/image/0M1x2A1o0F41

I already told you :p

To get it working change your From header on the Contact Form 7 Mail tab to:

From: [your-name] <[youremail]>

The From Header requires an email address not just a name.

Ok? ??

Do you mean it should be like this: From: [email protected]?

Yes at a minimum it needs an email address, or both a name and email address.