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  • @cacathcart No, a contact can currently only be assigned to one company.

    We do a feature request to allow contacts to be assigned to multiple companies, which our developers are taking into consideration.

    Can you tell me more about why you want to assign contacts to multiple companies? What are you hoping to achieve by doing that?

    Thread Starter cacathcart

    (@cacathcart)

    I asked my client to explain their reasons… here’s what they said:

    We are planning on distributing reports (PDF format) to our customers by uploading files to each company through the client portal.

    We work with companies that have various different locations. Each “Company” will be added as “Company Name / Location” since not every employee needs to have access to each location.

    Companies will have staff on site that should receive these reports as well as higher up personnel who will be receiving reports from multiple locations.

    For example:

    “ABC Company / Orlando, FL” allows access to:

    Site Managers: John and Paul

    Regional Manager: Joe

    National Manager: Tom

    Meanwhile-

    “ABC Company / Atlanta, GA” allows access to:

    Site Managers: Kevin and Mark

    Regional Managers: Joe

    National Manager: Tom

    We would like to assign one contact to multiple locations so that they have access to files from each location. “Joe and Tom” are not limited to viewing only one company’s files. Site managers should only be able to view reports from their respective locations. Ideally, we would like to assign each contact to all company accounts they should have access to. Otherwise, we would have to create duplicate accounts for regional and national managers for each location.

    Jay

    (@bluejay77)

    Hi @cacathcart,

    Thank you for explaining and sharing the use case here. It seems like the heart of the matter involves granular file access depending on the CRM contact’s role.

    I’ll submit a feature request on your behalf, forwarding the information you provided here. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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