contact form

  • Resolved Kasia0611

    (@kasia0611)


    5 years, 10 months ago

    Hello,

    there is impossible to send message by contact form.

    It can be the problem with the theme:

    “The orange border indicates that a spammy attempt has been detected by a spam protection module like reCAPTCHA. Seeing the orange border every time is obviously abnormal unless you are a real spambot.

    If you get into such situations after upgrading to 5.1.1, you are advised to ensure that the theme you use properly loads JavaScript in the footer area of each page.

    We know some theme authors improperly omit wp_footer() call to block scripts from loading. That is one of the worst practices in theme development that will surely causes problems like those explained above. Ask the theme author for a fix if you find your theme has such issues.”

    https://contactform7.com/2018/12/18/contact-form-7-511/

    Could you help me with this?

    Regards,
    Kasia

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    Contact Form 7 works great with the theme. There should be no conflict of the theme preventing emails from being sent.

    I recommend going through your active plugins one by one and deactivating them, testing the email functionality when each plugin is OFF.

    You should also test that your site is sending email properly with this plugin:
    https://www.ads-software.com/plugins/check-email/

    Let me know if you find a conflict.

    -Kevin

    Thread Starter Kasia0611

    (@kasia0611)

    Hi,

    I don’t have many plugins: https://pokazywarka.pl/5j9o6z/
    I used email which works with contact form on different site.

    ??

    Regards

    Thread Starter Kasia0611

    (@kasia0611)

    I used plugin check mail, and the mail was sent.
    https://pokazywarka.pl/m5dwsk/

    Hey
    Jquery is loaded and the theme is calling wp_footer, that isn’t your issue.

    this is your error:

    Failed to load resource: the server responded with a status of 400 ()
    (index):308 Uncaught ReferenceError: grecaptcha is not defined
    at (index):308

    Which means that your google ReCaptcha key isn’t correct. It’s possible you have a key for version 2 and need to update to a key for version 3 which it looks like is whats being added.

    Ben

    Thread Starter Kasia0611

    (@kasia0611)

    Thank you Ben!

Viewing 5 replies - 1 through 5 (of 5 total)
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