• It has come to my attention that the form has a failure to attach any files from a mobile device. Since the form work on PC using google Chrome the issue is that with the mobile devices browsers which may cause this issue.

    Could I please ask for some assistance with this and if anyone has seen this fault.
    thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi
    I have the same problem on my mobile device. The form doesn’t work when I add the field attachment file, althought it works on PC. Did you get any answer?

    Hi,

    I have the same issue – the contact form 7 containing UPLOAD fields works fine on a desktop computer but not submit on mobiles. [just displays circle of death]

    Does anyone have an answer to this please?

    Thank you

    Hey guys,

    have you found the solution yet? I have the same problem, the button of file attachment doesn’t work on mobile devices, although it’s perfectly working on desktop.

    In other topic it was advised to put “add_filter( ‘wpcf7_load_js’, ‘__return_false’ );” in function.php of the child theme and it worked temporarily, but the problem returned.

    I would appreciate so much if you could give some advice what to do.

    Regards

    Hi guys,
    any update or workaround ?

    would be awesome !!
    thx

    Hi
    I found solution ! for all browsers in mobile I had the problem
    I dunno exactly what worked but :
    this in function.php

    function wpcf7_load_js_not_safari11() {
    	if (is_page( 14 ) && wp_is_mobile()) {
    		return false;
    	} else {
    		return true;
    	}
    }
    add_filter( 'wpcf7_load_js', 'wpcf7_load_js_not_safari11' );

    Then I change the file input settings as
    [file* myfile filetypes:jpg|jpeg|png|pdf limit:10mb} in this order !

    hope this helps

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Contact form 7 Attachment file from mobile device’ is closed to new replies.