Contact Form 7 auto create lead

  • Resolved ryanfw

    (@ryanfw)


    5 years, 11 months ago

    Hi there, I am using Zoho SalesIQ plugin which automatically create leads from the Contact Form 7 forms. However there are two forms (enquiry and support) and we don’t want the support from to create leads. Has anyone had any experience in disabling the form from creating leads?

    Also using Zoho CRM Lead Magnet plugin to map the enquiry form to Zoho, which works great, however it still creates leads from the support from which isn’t even mapped.

    Any idea?

Viewing 1 replies (of 1 total)
  • Plugin Author zohosalesiq

    (@zohosalesiq)

    Hello there!

    SalesIQ is designed to intercept and collect information from successful webform submissions even from non-Zoho forms such as Contact Form 7.

    The minimum requirement for this to happen is for the Name and Email Address attributes of the form to match the prescribed format ‘readable’ to SalesIQ. While modifying these attributes for that specific Support Form is one possibility, we wouldn’t recommend doing that.

    Instead, please paste the following API on the specific page where the Support Contact Form is available, to disable SalesIQ tracking on that page alone. Without tracking, SalesIQ won’t collect and submit data from form submissions there.

    <script>
$zoho.salesiq.ready=function(embedinfo)
{
   $zoho.salesiq.tracking.off();
}
</script>

    Note: The API must be pasted below the existing SalesIQ script that’s already there on that specific page, to work. Here’s a help document on this.

    Regards,
    Kris | Zoho SalesIQ Team

    • This reply was modified 5 years, 11 months ago by zohosalesiq.
Viewing 1 replies (of 1 total)
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