contact form 7 data not showing data

Hello @paula1493,

Can you please share the content of your Form tab content? Whether copying and pasting here or with a screenshot.

Best regards,
Yordan.

Is this what you need?

<div>
<div class=”mkd-grid-row mkd-grid-tiny-gutter”>
<div class=”mkd-grid-col-6″>
[text* text placeholder “Name”]
</div>
<div class=”mkd-grid-col-6″>
[tel tel placeholder “Phone”]
</div>
</div>
<div class=”mkd-grid-row”>
<div class=”mkd-grid-col-12″>
[email* email placeholder “Email”]
</div>
</div>
<div class=”mkd-grid-row”>
<div class=”mkd-grid-col-12″>
[textarea textarea placeholder “Message”]
</div>
</div>
<div class=”mkd-grid-row”>
<div class=”mkd-grid-col-12″>
[submit “Send Message”]
</div>
</div>
</div>

Thank you!

Paula

Hello @paula1493,

Please use this code in your Form tab content instead:

<div>
  <div class="mkd-grid-row mkd-grid-tiny-gutter">
    <div class="mkd-grid-col-6">
      [text* your-name placeholder "Name"]
    </div>
    <div class="mkd-grid-col-6">
      [tel your-phone placeholder "Phone"]
    </div>
  </div>
  <div class="mkd-grid-row">
    <div class="mkd-grid-col-12">
      [email* your-email placeholder "Email"]
    </div>
  </div>
  <div class="mkd-grid-row">
    <div class="mkd-grid-col-12">
      [textarea your-message placeholder "Message"]
    </div>
  </div>
  <div class="mkd-grid-row">
    <div class="mkd-grid-col-12">
      [submit "Send Message"]
    </div>
  </div>
</div>

…and this code in your Message body section within Mail tab:

Name: [your-name]
Phone: [your-phone]
Email: [your-email]
Message: [your-message]

Then, try to send a message through your form.

See also:

• Getting started with Contact Form 7
• How tags work

Best regards,
Yordan.

Thank you so much!

I cut and pasted your form and subject code. But the contact form is now gone replaced by this text:

<div>
<div class=”mkd-grid-row mkd-grid-tiny-gutter”>
<div class=”mkd-grid-col-6″>

</div>
<div class=”mkd-grid-col-6″>

</div>
</div>
<div class=”mkd-grid-row”>
<div class=”mkd-grid-col-12″>

</div>
</div>
<div class=”mkd-grid-row”>
<div class=”mkd-grid-col-12″>

</div>
</div>
<div class=”mkd-grid-row”>
<div class=”mkd-grid-col-12″>

</div>
</div>
</div>

: )

Did I do something wrong?

Thank you!

Paula

Hello @paula1493,

I recorded a little video explaining where to put the code I left you in my previous reply: https://imgur.com/LXMKKAl

Please let me know if it worked.

Best regards,
Yordan.

You are awesome—thank you so much!

I had placed the content you provided in the correct areas. But the email containing your content for the forms tab came through the funky weird.

See here:

Hello @paula1493,

Please use this code in your Form tab content instead:

<div>
<div class="mkd-grid-row mkd-grid-tiny-gutter">
<div class="mkd-grid-col-6">
[text* your-name placeholder "Name"]
</div>
<div class="mkd-grid-col-6">
[tel your-phone placeholder "Phone"]
</div>
</div>
<div class="mkd-grid-row">
<div class="mkd-grid-col-12">
[email* your-email placeholder "Email"]
</div>
</div>
<div class="mkd-grid-row">
<div class="mkd-grid-col-12">
[textarea your-message placeholder "Message"]
</div>
</div>
<div class="mkd-grid-row">
<div class="mkd-grid-col-12">
[submit "Send Message"]
</div>
</div>
</div>

The correct code appeared in your forum post today. Once I used the correct version of your code, everything now works flawlessly.

Thank you so much for your help!

Paula

Hello @paula1493,

I’m glad to read you already solve it!

Now I understand why it failed before: you got and used the code converted to HTML entities (a security practice usually applied to the code) in your inbox, instead of the raw code you can see in the forum. I forgot this, sorry!

Thanks for mentioning it, from now on I’ll take it into account next time to add a footnote inviting users to use the code from the forum instead of their inbox.

Best regards,
Yordan.