Contact Form 7 error not send

  • Resolved jewebadmin

    (@jewebadmin)


    5 years, 1 month ago

    Hi,

    i use Contact Form 7 and i cant send messages. Always it shows the error message.
    I deactivated all Plugins and changed the Theme – nothing changed.
    The debugging of the site do not show any error.

    What can be the problem?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    FAQ > After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?

    Hi Takayuki,
    Contact Form 7 and ReCaptcha v3 was working fine, but now we get an error–and an orange box around form submission:

    There was an error trying to send your message. Submission referred to as spam.

    And the ReCaptcha v3 icon not showing.

    Chrome

    Uncaught Error: Invalid site key or not loaded in api.js: <key>

    recaptcha__en.js:502
    Uncaught Error: Invalid site key or not loaded in api.js: 6LfnT5QUAAAAAIpHmsiVNA5XEEd-BCNeeRqw4A4q
    at cI (recaptcha__en.js:502)
    at Object.YO (recaptcha__en.js:508)
    at Object.execute ((index):384)
    at executeOnHomepage ((index):406)
    at WY (recaptcha__en.js:518)
    at recaptcha__en.js:511
    at Qo (recaptcha__en.js:504)
    at Cc (recaptcha__en.js:511)
    at recaptcha__en.js:519
    at recaptcha__en.js:539

    4recaptcha__en.js:502
    Uncaught Error: Invalid site key or not loaded in api.js: 6LfnT5QUAAAAAIpHmsiVNA5XEEd-BCNeeRqw4A4q
    at cI (recaptcha__en.js:502)
    at Object.YO [as execute] (recaptcha__en.js:508)
    at Object.execute ((index):384)
    at HTMLDocument.executeOnContactform ((index):410)

    recaptcha__en.js:502
    Uncaught Error: Invalid site key or not loaded in api.js: 6LfnT5QUAAAAAIpHmsiVNA5XEEd-BCNeeRqw4A4q
    at cI (recaptcha__en.js:502)
    at Object.YO [as execute] (recaptcha__en.js:508)
    at Object.execute ((index):384)
    at HTMLDocument.executeOnHomepage ((index):406)
    at Object.wpcf7.triggerEvent (scripts.js?ver=5.1.6:367)
    at ajaxSuccess (scripts.js?ver=5.1.6:298)
    at Object.<anonymous> (scripts.js?ver=5.1.6:350)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)

    Site:
    https://retirementbenefitsplanning.us/support/

    Domo arigato
    ??

    -e

Viewing 2 replies - 1 through 2 (of 2 total)
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