Contact form 7 not working

  • Hi
    On contact form 7 on the contact page, the field ‘Your Tel No.’ comes up with an error ‘the field is required’ even when it is filled in. It looks like this is a common issue but I cant find a solution.

    None of the fields are duplicated in the form code. and I cant see any issues. This never used to happen, the form used to work so is this a recent issue with an upgrade to this plug in?

    thanks for you help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Editing form template

    What content do you have in the Form tab panel?

    Thread Starter leeoco39756

    (@leeoco39756)

    In the back end I have it coded as this:

    <label> Your Name (required)
    [text* your-name] </label>

    <label> Your Email (required)
    [email* your-email] </label>

    <label> Your Tel No. (required)
    [tel* YourTelNo.]</label>

    <label> Subject
    [text your-subject] </label>

    <label> Your Message
    [textarea your-message] </label>

    [submit “Send”]

    thanks

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    It seems to be Contact Form 7’s bug. I’ll fix it in the next release. For the meantime, avoid the bug by changing the field name to YourTelNo (remove the period) as [tel* YourTelNo].

    Thread Starter leeoco39756

    (@leeoco39756)

    Thank you so much for your help. Ive been searching other forums for how other people solved this but with no answer.

    This has worked, thanks

    Lee

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Contact form 7 not working’ is closed to new replies.