Contact Form by BestWebSoft – I do not receive emails

Errors regarding certain plugins should be raised in the support channel for that plugin. In this case:
https://www.ads-software.com/support/plugin/contact-form-plugin

Hope this helps.

Thank you for you answer ‘gnoric’ Unfortunately there is no answer for this topic. I found where the file is included but there is no “What to use?” option there to choose from it.

BR,
Dorothy

Before going into and changing the plugin files (which you should never do) you could test the different mail sends through your functions.php.

to do this, put the following code in your theme’s functions.php

if (is_admin()){
  $email = '[email protected]';
  wp_mail( $email, 'Testing WP_MAIL', 'Some message');
  mail( $email, 'Testing MAIL', 'Some message');
}

This will send you 2 emails every time you refresh the admin page. Don’t leave this code in.
Also, you could check if you have an email address set up with your host. With hosteurope for example the email doesn’t work as long as there is no email address set up with the host.

Thank very much you again ‘gnoric’ the email setup woks fine and the issue with the Contact Form by BestWebSoft remains. It sends normally the message but I do not receive these messages on my yahoo email. I am still looking what is wrong.

BR,
Dorothy

could you do me a favour and test the code I sent you with my email:

[email protected]

Thank you gnoric,

The form works now, it needed the SMTP setup, I used th WP-Mail-SMTP plugin for this issue.

Thank you again,
Dorothy