• the date picker on my contact form no longer works on mobile site. This issue makes it impossible for forms to be submitted to me via mobile sites now

    The only change I’ve made so far was adding the following. The 3 buttons you see on mobile on access were hidden and this code moved it back upfront

    #mobile-info-container {
    z-index: 10000 !important;
    }

    “To be clear this issue is only mobile site accessed from phones”

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • You should ask in the plugin’s support forum.

    Hi, @renemiranda123

    Do you have a plugin that generates content for mobile devices?
    Something maybe called AMP something?

    It seems that when visited from mobile devices, there is a plugin that automatically adds ?amp=1 to your url and serves a simplified version of your site.

    That is causing a few things to not work as expected. Trying to deactivate that AMP plugin might fix your problem.

    Thread Starter ReneMiranda123

    (@renemiranda123)

    the date picker worked while amped was active for months. the issue was only recent when i added the code above. I was hoping for a solution to maintain those buttons while having a working date picker

    Thread Starter ReneMiranda123

    (@renemiranda123)

    mobile only which leads me to believe the issues are related

    I doubt that CSS line is causing your date picker to malfunction.
    You can test this by temoprary remove that piece of CSS. Most probably the date picker will still not work.

    As Joy mentioned above, the best place to ask for a solution is in the plugin’s support forum. Either AMP plugin or the plugin you use to create that date picker. If you don’t use any plugin for date picker and it’s a theme feature, please contact your theme’s developer. Forum volunteers are not given access to commercial products, so we would not know why your commercial theme is not working properly. Commercial themes are not supported in these forums.

    Just wanted to let you know that you should consider disabling the AMP plugin / debugging it.

    Kind regards!

    Thread Starter ReneMiranda123

    (@renemiranda123)

    ok ill do that thank you

    Thread Starter ReneMiranda123

    (@renemiranda123)

    understood ill look for a forums dedicated to contact forms thank you

    The plugin’s developers and support community can help you with this at https://www.ads-software.com/support/plugin/contact-form-7/

    Kind regards!

Viewing 8 replies - 1 through 8 (of 8 total)
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