Contact form does not work on mobile

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please specify how exactly the mobile version of the site is displayed. We see that the content differs from site’s main version.

    Sincerely,
    BestWebSoft Support Team

    Thread Starter itdoesnttastelikechicken

    (@itdoesnttastelikechicken)

    Hello,
    I’m not sure what you mean? I have a mobile version of my site, but all the content is the same. If you go to the contact page on desktop, the contact form works, if you go to it on mobile, it doesn’t work. It is the same page.

    Thank you!

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please Check the template for the mobile version, and make sure that the content of your pages is displayed through ‘the_content()’ or ‘the_excerpt()’ – in this case WordPress functionality will work with the shortcodes correctly. If there is no such function, the shortcode is displayed as a text, and it is not handled by WordPress.
    We recommend you to contact the developers of your theme with this issue.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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