Contact form email not going to admin or customer

  • HI

    I’m having an issue when someone completes the Contact form that emails not going to administrator. Everything is setup correctly and setup to go to admin and cc to me. None of us get the emails.

    I had to install Post SMTP to get emails working sending out with Woocommerce. All emails are working perfectly throughout the whole website for new orders etc with Post SMTP.

    Except for the Fast Secure Contact form designed.
    Post SMTP comes back with an error when emails are sent from the Contact form only.

    I am hoping someone else may have come across this or has a workaround ?

    Thanks
    Kristin

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  • Any luck getting this sorted out? I have different contact forms on our site and they’re working intermittently. The person submitting the form receives the confirmation email that it was submitted, but we’re not receiving the information on our end. Very frustrating…especially since people have probably been submitting the forms and then we never follow up with them. Might have to look for an alternative plugin since the support here looks dead.

    • This reply was modified 6 years, 5 months ago by getgolfed.
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