Contact Form & field tabs not work when plugin installed

  • When the Add-on Contact Form 7 – MailPoet 3 is installed and activated, the field tabs in contact form 7 do not work.

    That’s any of the tabs, incousing the Add-on Contact Form 7 – MailPoet 3 tabs.

    The tabs become completely inaccessible.

    But the standard tabs return to their normal function when Add-on Contact Form 7 – MailPoet 3 is disabled.

    I tried disabling all plugins except Mailpoet, Cotact Form 7 and your plugin. But I had the same issue.

    Is there a fix?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tikweb Support

    (@tikweb)

    We could not reproduce the issue at our end. Can you please provide more details? like wp , mailpoet and cf7 versions

    thilo72

    (@thilo72)

    I have the exact problem. Additionally, when I add the required line for mailpoet subscription manually in my contact form the page where the form is shows an error.

    Here is my setup:

    WP 6.6.1
    Mailpoet 5.0.1
    CF7 5.9.8
    Your plugin 1.3.21 (latest version but shown as not compatible with this WP version!)

    My page is https://www.lander-borg.de/kursker-schlacht-buecherstall/ but due to the problem described above I have put a simple checkbox instead and disabled your plugin. So, now I must add subscribers manually, unfortunately.

    Here is the php error caused when calling the website with the CF7 form with the mailpoet subscription field included:

    Failed: php
    Uncaught Error: Class "MailPoet\Models\Segment" not found in
    /var/[path hidden]/wp-content/plugins/add-on-contact-form-7-mailpoet/includes/class-mailpoet-cf7-integration.php:235
    • This reply was modified 3 months ago by thilo72. Reason: Just ticked the notify box this time
    • This reply was modified 3 months ago by thilo72. Reason: added error message

    I solved the issue using the Bit Integration plugin. This plugin allows to create integration between CF7 and MailPoet and this type of integration is possible in the free versione of the tool.

    I tried it, it works very well and I solved the big issue I was having.

Viewing 3 replies - 1 through 3 (of 3 total)
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