Contact form & google recaptcha issue form not submitting

  • In contact form 7 we have implemented Google reCAPTCHA keys. However, i discovered that emails from the contact form were not being received also getting error response message while clicking on submit button , when Google reCAPTCHA was integrated. but if we disabled and removed google recaptcha keys from form the form is submitting fine with success message also sending emails.

    But if i remove google recaptcha keys integration getting lots of spams emails entries of forms submitting, i have also prevent this to by using plugin name “Spam Protect for Contact Form 7” & using “Honeypot for Contact Form 7” but after all still receving lots of spam emails, so i think trying to enable and implement with google recaptcha can be solve the issue of spam but while enabling it the form is not submitting issue, can anyone here please help me on this issue.

    • This topic was modified 5 months, 4 weeks ago by kishan012.

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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter kishan012

    (@kishan012)

    Update – right now i have disabled google recaptcha keys integration.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter kishan012

    (@kishan012)

    Hi @takayukister

    I am mentioning below plugin and themes listing that i am using

    Theme – custom theme integration

    plugin list –

    301 Redirects , Advanced Custom Fields PRO, Advanced Custom Fields: Repeater Collapser, Classic Editor, Contact Form 7, Contact Form Entries, Duplicate Page and Post, Honeypot for Contact Form 7, HubSpot All-In-One Marketing – Forms, Popups, Live Chat, Sassy Social Share, Spam Protect for Contact Form 7, SVG Support, UpdraftPlus – Backup/Restore, WCK – Custom Fields and Custom Post Types Creator, Wordfence Security, WP Fastest Cache, WP Fastest Cache Premium, WP Mail SMTP, WPCode Lite

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Classic Editor, Wordfence Security and WP Mail SMTP, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    I was also just advised that my form wasn’t submitting. Seems like this is a common issue that is a few years old. We users are wanting to use recaptcha but the way you have it integrating it ends up conflicting with something and then we can’t use it & have to deal with spam.

    I had to deactivate it on my WP site today & now the form works fine. What’s weird is that I have it on two sites and they are almost identical in setup but works on 1 and not the other.

    CF7 I really think you need to address this & up the compatibility so users can have this integration to avoid spam.

    Thread Starter kishan012

    (@kishan012)

    Hi @takayukister

    I followed up on your response by changing the default theme, deactivating all plugins except Contact Form 7, Classic Editor, Wordfence Security, and WP Mail SMTP, and clearing all cache. Despite these changes, there is still an error when submitting the contact form, specifically when activating Google Recaptcha. After deactivating Google Recaptcha, the contact form works fine and emails are received as expected.

    This suggests a conflict between Contact Form 7 and Google Recaptcha. I also changed the Google Recaptcha keys to ensure they weren’t the issue, but the problem persists. Could you please check this issue, update the plugin files, and release a new update for the plugin?

    Thread Starter kishan012

    (@kishan012)

    Hi @takayukister

    is there anything we can do on this issue?

    Thread Starter kishan012

    (@kishan012)

    Hi @takayukister

    Could you please help us on this issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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