Contact form not displaying

Hey there SprialOwner,

How are you doing today?

Can you please add a bit more information which exactly contact form are you trying to add and what are you adding into the popup content?

Also is the same code working when added in page or post content?

Please let me know ??

Cheers,
Bojan

I think it’s the contact form that comes with WordPress/Jetpack.

I’ve attached a screenshot that should help clarify things. Please let me know if you need any additional information. Check out this link:
https://wp.me/a69smu-fD

Thanks!
Kathy

Hey again Kathy,

I did make a few tests and everything seems to be working just fine, see screenshot https://screencast.com/t/0m6JAP6xb.

Can you try pasting the code manually instead of adding it via add form button (add it somewhere else and then copy and paste it to popup content)?

Just a quick question are you checking this on the front end of the site or you’re using popup preview from the admin? The reason I ask is because there is a stripslashes issue with the preview window in the admin preventing shortcodes and images from being displayed properly. For that problem I’ve already provided a solution in the thread here https://www.ads-software.com/support/topic/mailpoet-shortcode?replies=6#post-7587456.

Please let me know ??

Cheers,
Bojan