Contact Form Not Sending Over Any Information

  • Resolved mpgurus

    (@mpgurus)


    8 years, 8 months ago

    I have configured the following contact form:

    [text* text-672 placeholder “First Name”]

    [text* text-672 placeholder “Last Name”]

    [email* email-812 placeholder “Email”]

    [tel tel-198 placeholder “Phone Number”]

    [url url-366 placeholder “Business Website”]

    [textarea textarea-908 placeholder “MESSAGE”]

    <p>[submit “Send it Over”]</p>

    I am running the recent version of the Contact Form 7 Plugin. Initially there was a syntax error in the “Additional Headers” field that I was able to resolve but I have tested the form by sending it to myself but when it comes over it looks like this:

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]

    —
    This e-mail was sent from a contact form on Marketing Promo Gurus (https://marketingpromogurus.com)

    How do I resolve the issue of no data in carrying over in each field?

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 2 replies - 1 through 2 (of 2 total)

  • I see three problems:

    1. You use the same mail-tag for the first name and and last name in the FORM: [text-672] These should be different e.g.

    [text* text-672 placeholder "First Name"]

[text* text-674 placeholder "Last Name"]

    2. The mail-tags you are using in your Message Body in MAIL do not match the mail-tags you are using in the FORM. Try:

    From: [text-672] <[email-812]>
Message Body:
[textarea-908]

    3. You include the [your-subject] mail-tag in the Message Body but you don’t have a Subject field in the FORM.

    Thread Starter mpgurus

    (@mpgurus)

    Barnez thanks I’ve fixed the form it works perfectly now…kudos.

Viewing 2 replies - 1 through 2 (of 2 total)
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