Contact form not working

Just a guess, but I think you re-posted the wrong support request. ??

I assume you meant to ask the following?

I activated the COntact Form from Jetpack suite and inserted it in my contact page. But the page displays the code and not the form itself.

Any help is appreciated.

https://www.thedudewhoruns.com/contact/

— From https://www.ads-software.com/support/topic/contact-page-not-displaying?replies=4

Unfortunately that page doesn’t seem to exist anymore. Do you still experience issues? If so, could you let me know how you generated the contact form shortcode? Did you use the form builder as explained here:
https://jetpack.me/support/contact-form/

If so, and if that code still doesn’t work, could you copy the shortcode and paste it here?

Thanks!

Hello Jeremy

Thanks for getting back to this.. The page still doesnt work and thats why I had deleted the page.
I went back and recreated it by using the Contact from from Jetpack. But still no luck.

Below is the link to the page, followed by the code thats generated inside the page.

https://www.thedudewhoruns.com/contact-2/

[contact-form subject='[Running%26amp;Me’][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Website' type='url'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

Thanks again

I wonder if the extra bracket is tripping it up. Try this:

[contact-form subject='Running%26amp;Me'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Website' type='url'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

Also, just to be sure, is Jetpack’s Contact Form module still active at Jetpack -> Settings, and do you have any other form plugins active?

Thanks for the response James.

No other FORM plugin is active. and I tried with the new code, still no luck. Again it is the code that is displayed and not the form. FYI, I am using Hiero theme ( guess, if that has anything to do with the issue).

One more just to pair down the simplicity of the form by ditching the HTML entity:

[contact-form subject='Running and Me'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Website' type='url'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

Fingers crossed.

Thanks again James..

Unfortunately, still no luck.
https://www.thedudewhoruns.com/contact-2/

I am baffled, something this simple can turn out to be this tricky.

Hm, ok then, thanks for trying that!

I’ll leave this for Jeremy, he’ll definitely know how to fix this. ??

Hello Moderator,

Help me I want implement Captcha on Jetpack contact form..

This is my form field
[contact-form to='XXXX' subject='Contact us'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Message' type='textarea' required='1'/][/contact-form]

—
regards,
uday

I wonder if the extra bracket is tripping it up.

It would, yes, that was a good call.

Unfortunately, still no luck.
https://www.thedudewhoruns.com/contact-2/

That shortcode is now correct, and is rendered properly on my test site. Something else is consequently preventing your site from rendering the shortcode. I assume the problem would be the same if you were to use any other shortcode. You could try to add a video shortcode, for example, and see how it goes:

[youtube=https://www.youtube.com/watch?v=JaNH56Vpg-A]

I enabled the Hiero theme on my own site, and the form was still displayed. If you haven’t made any changes to the theme on your site, we can rule it out as the cause of the problem. If you did make changes, I’d suggest checking all the new functions you may have added to your theme’s functions.php and commenting them out, one at a time.

I also tried to add the plugin you used for your sharing buttons, and it didn’t cause any issues so we can rule it out as well.

I don’t know what other plugins you use on your site, but I’d suggest deactivating it them all, one at a time, and let me know if you find a conflicting plugin.

Thanks!

@uday.dahale Could you please start your own thread, as per the Forum Welcome?
https://www.ads-software.com/support/plugin/jetpack#postform

Thank you!

Hello Jeremy

Thank you so much for your responses. I tried uninstalling all the plugins I had installed and it seems like it was “WordPress Users” plugin. I deactivated it and my contact page is displayed well now..

Thanks so much for the help

Thanks for confirming! You might want to check over at https://www.ads-software.com/support/plugin/wordpress-users to see if this is something they can prevent. On the other hand, it hasn’t been updated since 2011 and is only listed as “Compatible up to: [WordPress] 3.2.1” so it has probably been long-since abandoned.