contact form not working anymore

  • Resolved itsoli

    (@itsoli)


    3 months, 1 week ago

    Hello friends, I am facing problem with my contact form. The form was working properly so far, but after I installed 10web booster plugin it gives me mistake – just doesnt want to send any more. The form is built-in AVADA theme. Probably they are some settings that I dont know how to set up in manage website section. Please give me a hand with advice what to do. I dont want to uninstall your plugin, as I like it a lot and even I want to buy PRO version, but 1st want to be sure, that all works.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi @itsoli ,
    Thank you for contacting us.

    It seems like your website scripts are facing issues when delayed. Please, choose the solution based on your needs from the below 3 options: 

    1. You can locate the conflicting JS files / scripts and exclude them from 10Web Booster using this guide.?
    2. You can exclude the plugin responsible for the section. For example, if the form of the website is not loading, excluding the form plugin should solve the issue. Please, check the Fixing issues with plugins/themes/services section of this guide.?
    3. You can simply disable the JavaScript Delay option from the Website Booster > Settings section. You can find more information about the Settings of 10Web Booster in this guide.?

    Before checking the results, please, make sure to clear the website cache from the Settings section and from Cloudflare CDN section if you have it enabled.

    Please, let us know in case you face issues while implementing the steps.
    Regards, Mane

Viewing 1 replies (of 1 total)
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