Contact form returning garbage

  • Resolved verityr

    (@verityr)


    6 years, 9 months ago

    Hello!

    Today I received an email from: Mail Delivery System w/subject: mail delivery failed – returning message to sender. Followed by a whole lot of garbage letters and numbers. Any idea what is going on and how to fix?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alexgso

    (@alexgso)

    Hi verityr,

    This is a generic message telling you that an email you tried to send wasn’t able to deliver. Why do you think this is related to the contact form? Also, what did you set the contact forms To Email Address? You can find this setting by opening the Contact Form, open the Settings settings group and To Email Address will be near the top.

    Thread Starter verityr

    (@verityr)

    Hi,

    Thanks for replying. The generic message came back with whatever was supposed to be on the contact form that someone was trying to send. I saw who had attempted to contact me. I sent a dummy message to myself through the contact form on my website and I got the same garbage. The only readable information coming through in the email is the sender’s email address. Also, I thought it may be due to my email address being set to my AOL email address, so I changed it to our business email address and the same thing is happening.

    Plugin Contributor alexgso

    (@alexgso)

    Hi,

    Would it be possible for you to send me an export of your contact form? To do this please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

Viewing 3 replies - 1 through 3 (of 3 total)
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