Contact Form sends only email to customer not to admin

  • Resolved RonaldS

    (@norus)


    7 years, 11 months ago

    HI, I run your plugin within the Theme Avada 5.06 (latest).
    I have set correct email-address for receiving copies of the contact form.
    The site is sending copies of contact form emails to customers but not to the admin.
    Means sending works fine. Only I do not get a copy of the message what is crucial for running the home page.
    All kinds of emails are send correct to and from my server. I am the su of my server.

    The contact email is correct filled with following fields:
    <p>[text* name placeholder “Naam *”]</p>
    <p>[email* email placeholder “Email *”]</p>
    <p>[tel* tel placeholder “Telefoon *”]</p>
    <p>[textarea* message placeholder “Hoe kan ik je helpen? *”] </p>
    <p>[recaptcha size:normal]</p>
    <p> </p>
    <p>[submit “LATEN WE PRATEN”]</p>

    settings

    Do you have any suggestion why I do not get a copy of the message when a user sends a contact form 7 message?

    • This topic was modified 7 years, 11 months ago by RonaldS.
    • This topic was modified 7 years, 11 months ago by RonaldS.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Go to your contact form settings and click on Mail tab,
    the first input is To, what is written there?

    Thread Starter RonaldS

    (@norus)

    If you open my settings link you could see: [email]
    I have changed it into: [email protected]
    Also left field From: empty

    Now I get the mails.

    Tip1: put into your documentation some examples including explanation per field. Will be very helpful.
    Tip2: change all links to documentation to target=”_blank” then users do not left there settings page.

    Have a nice day and thanks for your quick answer.

Viewing 2 replies - 1 through 2 (of 2 total)
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