Contact form stopped submitting

  • Resolved sprocker

    (@sprocker)


    4 years, 5 months ago

    Hi, I have been using your plugin that has been great.

    But, I was today contacted by a client as the form has stopped submitting – but I am pleased to say the data is still stored in the dashboard, but the contact form email is now being sent to the recipient and the form its self throws an error.

    Can you advise what the problem may be and what I can do to sort it?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author Upi

    (@upi)

    Hello, thanks for the info. Can you please share a screen capture of:

    1. Databases and fields – the exact mapping of the problematic form

    2.url where the forms is located

    3. The email you’re receiving
    4. Email settings of the form itself.

    Also – what contact form are you using?

    I suspect it’s a miscoNifugration with the form… waiting for your information
    Please feel free to send mail to [email protected]
    Or contact us on our website if the info you’re sending should remain private.

    Thanks
    Uri

Viewing 1 replies (of 1 total)
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