Contact list
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Hello, I have 22 contacts but only 2 are receiving the post notifications. The two contacts that are receiving them have the Test status “subscribed” and the Main status as nothing “Select status”. Do I need to change all of my contacts test status to subscribed for it to work? Or is there another way so I don’t need to do this each time I get a new subscriber?
Thanks so much
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Hello there,
Thank you for contacting us.
We suspect it might be due to the Test list being selected in the post notification campaign. Can you please check it from Email Subscribers –> Campaigns menu? Have attached a screenshot here for a reference.
If it is the case, then you can change the list to Main list in the campaign.
To change the list you can refer to the following steps.
1. Locate the post notification campaign on the Email Subscribers –> Campaigns page and click on the Edit link.
2. On the edit campaign page, click on the Summary tab.
3. Click on Add recipients button. There you will find an option to change the list.
4. Change the list from there and save the campaign.Now, the plugin will send an email to all subscribers of Main list whenever a new post is published on the site.
Also, please make sure your contacts are subscribed to the Main list otherwise they won’t be able to receive the emails.
Hope this helps you. Let us know if the issue is still not resolved even after following the above steps or if you have any further queries related
Thank you.
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