Contact not added

  • Resolved betralife

    (@betralife)


    1 year, 6 months ago

    I recently installed the plugin and it works fine untill i enable the code to add the phone field as well.
    Once i add my phone field id, and add nation code in the settings, the contact is not being added to the list.
    My phone id matches the id that i set in field advanced settings.
    I nation code i tried both writing +xxx (nation code) and just write nation_code as an id…
    Nothing works…
    Am i doing something wrong?
    How can i make it work with the phone number?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter betralife

    (@betralife)

    Ok so finally i figured it out.
    1. Phone field id must be phone_number
    2. Phone field id must be also added to klaviyo settigns of the plugin.
    3. Country code must be added the plugin settings in this format +###
    Now contacts being added correctly.
    Thanks for the great plugin!

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @betralife thanks for your courtesy and for using the plugin. I’m really glad because it helpful for you. Wishing you good luck and success!

Viewing 2 replies - 1 through 2 (of 2 total)
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