Contact or response problem

  • Resolved masvelo

    (@masvelo)


    8 years, 7 months ago

    Hi,

    This plugin and its add-ons look perfect for my client, but I’m having trouble getting any response when contacting you through your website. I’d like to set up a demo and buy the product, but am apprehensive since I’m not getting a response through normal channels.

    Please advise of your status.

    https://www.ads-software.com/plugins/oasis-workflow/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author nuggetsol

    (@nuggetsol)

    Hi there!!!

    Thank you for reaching out to us. I’m not sure why we didn’t receive your support request via https://www.oasisworkflow.com/submit-a-query

    Can you try again and send a request via the above link?

    Once we have your information, we can send you the details for the demo site on that email address.

    Thread Starter masvelo

    (@masvelo)

    Thanks for the response. This is done. Please advise.

    Plugin Author nuggetsol

    (@nuggetsol)

    This is weird. We still didn’t get it. We see all the requests from other people, but for some reason, we do not see yours. I double checked and still do not see the request.

    Instead of the above link, can you try the following link and see if that works for you?

    https://www.oasisworkflow.com/request-a-demo-site

    Thread Starter masvelo

    (@masvelo)

    Yes, weird. This is the 3rd time sending for each of these forms. Each time I do get the success message. Please advise.

    Thread Starter masvelo

    (@masvelo)

    To confirm, this is done. Sent the message through the form link you sent.

    Plugin Author nuggetsol

    (@nuggetsol)

    I’m sorry, but we still didn’t get it. It could be some security settings stopping the request to go through.

    Is there any way I can contact you, via your site OR some other way?

    Let me know.

    Thread Starter masvelo

    (@masvelo)

    Do you have a generic company email we can use for first contact? whatever@oasis…

    Plugin Author nuggetsol

    (@nuggetsol)

    go ahead and send an email to info @ nuggetsolutions.com. That should help us to get in touch.

    Thread Starter masvelo

    (@masvelo)

    Perfect, thank you. Sent.

Viewing 9 replies - 1 through 9 (of 9 total)
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