Contact7 Form emails are put in GoDaddy Office365 Junk Folders

They stated it had to be on Contact Form 7’s end.

By what logic did they suppose that? I’m just curious.

Emails sent from every where except the Contact Form are delivered to Inbox. Only Contact Form emails are being delivered to Junk Folder.

I worked with their email specialist, and we attempted to apply rules to divert emails coming in from the Contact Form to a specific folder, however, that did not work.
The Offcie365 error we get when the email is delivered to the Junk Mail folder is:
“The sender failed our fraud detection checks and may not be who they appear to be.”

“The sender failed our fraud detection checks and may not be who they appear to be.”

So, Offcie365 clearly stated what the reason was, right? Didn’t you let the specialist check the From header field of the mail?

Im not following you? I told the specialist what was in From header field, it is the following:[your-name] <[email protected]>.

The email address associated with the office365 and the WP site is also [email protected]. Is this wrong?

Can I see a screenshot of the Mail tab settings?

Absolutely, how do I embed an image into this post? Or is there an email address I should use?

Hi Mr. Miyoshi, can you please assist me in getting you a screen shot? This post does not have an attach image or embed option. Thank you.

Upload the image file to anywhere public and provide the link to it here.

Thank you. Looking forward to your feedback.

https://docechocolateballs.com/contact-resolution/

I have the same issue as Ryon Lee with exchange email going to junk from contact form 7. Definitely looking for the answer.

No matter how many times I move the message to the inbox at the receiver end the next one goes to junk.

Ryon, Here is a temporary fix for the issue. Been on the phone with GoDaddy for an hour testing things. He tried several ways to insure their servers were sending clean emails. Didn’t work. He feels eventually Office 365 will accept them. Meanwhile here is the temp fix. Log into mail.your domain (office 365)
There should be nine square boxes across the screen. Click on mail.
Top right click on the gear symbol. At the bottom under my app settings, click mail. Left menu under accounts click on Block or allow.
Temp solution is to click on button that says Don’t move email to my junk folder. You can also try entering your domain and add it to trusted.
The second didn’t work for me yet, but the button of Don’t move did work.
Good luck.

That is really nice of you, thanks. I also spent over an hour with GD the other day and tried several ideas, to no avail. I tried your “Don’t move…” trick, but no fix there.
Hoping Mr. Miyoshi can help.

Ryon, Forgot to include. Before I got to this point on a previous call with GD someone in domains told me they had to direct cpanel to go to exchange for outgoing mail. the last time it was someone in “email” although his signature line read small business inbound. He was very determined to fix it and sent a total of 19 test messages with different configurations in the system. Signature read he works Fri-Mon from 12Pm-10:30PM. Name was Michael Landry.
Otherwise stay tuned for the expert Mr Miyoshi..

This site is on a GoDaddy Managed WordPress server, no cpanel available. I will try and reach Mr. Landry and see if he has any ideas.

Mr. Miyoshi, any ideas?