Contacts from WP Forms not being added to Mailchimp list

Hello,

Can you please confirm if you have enabled our WPForms integration? If yes, can you please go to the “MailChimp for WP > Others” menu in your WordPress admin and share with us any errors listed there?

This is what i got:

[2018-11-09 17:21:14] ERROR: WPForms > MailChimp API Error: Bad Request. Invalid Resource. Your merge fields were invalid.
– FNAME : Please enter a value
– LNAME : Please enter a value
Request: PUT https://us18.api.mailchimp.com/3.0/lists/86924dc24b/members/8e48757c500ab28dceb8eba995822036 – {“email_address”:”guil*****@cl******.ca”,”interests”:{},”merge_fields”:{},”status”:”pending”,”email_type”:”html”,”ip_signup”:”135.23.103.146″}
Response: 400 Bad Request – {“type”:”https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”Invalid Resource”,”status”:400,”detail”:”Your merge fields were invalid.”,”instance”:”ff7ef20b-528f-4354-9e04-20d1f93573b3″,”errors”:[{“field”:”FNAME”,”message”:”Please enter a value”},{“field”:”LNAME”,”message”:”Please enter a value”}]}

Hello,

Thanks for sharing that details. Please note that the WPForms integration can only send an email address to your MailChimp.com list. If any other fields are marked as “required” in your list, then the submission would be rejected.

One way around this is to make the “First Name” & “Last Name” fields as not required in your MailChimp List. Once you do this, then login to your WordPress website, go to “MailChimp for WP” menu, click on “Renew MailChimp lists” button and test the form again.

I hope that answers your query. Let us know if you have any further questions.

Hi,

I just did the suggested changes, but nothing changed:

[2018-11-11 08:11:09] ERROR: WPForms > MailChimp API Error: Bad Request. Invalid Resource. Your merge fields were invalid.
– FNAME : Please enter a value
– LNAME : Please enter a value
Request: PUT https://us18.api.mailchimp.com/3.0/lists/86924dc24b/members/812fb220239f1abced4bb390bf8d29d6 – {“email_address”:”kath************@gm***.com”,”interests”:{},”merge_fields”:{},”status”:”pending”,”email_type”:”html”,”ip_signup”:”185.130.184.218″}
Response: 400 Bad Request – {“type”:”https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”Invalid Resource”,”status”:400,”detail”:”Your merge fields were invalid.”,”instance”:”592efb40-dd2f-42f8-8900-34ebdcfdb270″,”errors”:[{“field”:”FNAME”,”message”:”Please enter a value”},{“field”:”LNAME”,”message”:”Please enter a value”}]}

However, I realised that the problem is being originated by my cookies and its autocompletion fields for forms. If I avoid this, then this is the message I get:
[2018-11-11 18:25:22] INFO: WPForms > Successfully subscribed guil*****@cl******.ca

The problem is that even though I got the success message, the lead has not been imported to Mailchimp yet (neither to Hubspot).

Hello,

Please note that in the “WPForms” integration the “DOuble Opt-in” is enabled by default. So once you submit the form, you should get an email from MailChimp.com with a link to confirm your email and only after that the details would be added to your MailChimp account.

Thanks. All solved.

How do i disable double opt-in? I don’t see any settings at the WPForms integration.

Solved