Content API Fetching Products Not From Our Store

  • Resolved musthaveproducts

    (@musthaveproducts)


    4 years, 3 months ago

    Hi there,

    My client is using your Woocommerce Feed Manager Plugin (free version) as we only have 25 products we want to promote in the store. I created a feed and uploaded the link to Google Merchant center. Earlier this month we noticed that there were a number of disapproved products in our diagnostics (just shy of 100), when we looked deeper these were pulling in from a Content API and were not products from our feed! They were clearly disapproved as the domain did not match. I then went into our list of feed and trashed the Content API from the list – the disapproved products then disappeared. Today the client has informed me that when they logged into Google Merchant Center the products had re-appeared once again with the exact same issue. I have been in touch with Google Support and they recommended we contact yourselves

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @musthaveproducts,

    Our plugin has no API connection with Google. So it is certainly not adding products by Google API

    Did you recognize the URL of the products added? Is it from the client itself? Maybe connecting to the owner of the webshop or investigate who they are. Did you check who has access to the merchant center? Remove the API key etc.

    Hope this helps.

    Thread Starter musthaveproducts

    (@musthaveproducts)

    thanks for that information – it has narrowed it down for me.

Viewing 2 replies - 1 through 2 (of 2 total)
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