• Resolved brent7

    (@brent7)


    Sometime in the past few weeks, my site stopped displaying Collapse-O-Matic content as hidden, and instead started showing it as expanded.

    Here’s an example of a page where it is displaying as expanded:

    https://elitegamingcomputers.com/the-best-gaming-cpus

    Here’s another site I run, where I use the same layout and pretty much the same plugins, and it is working properly here:

    https://rivaldrones.com/best-drones-for-sale/

    For the broken site, I’ve tried seeing if it is in conflict with another plugin. If I deactivate all plugins and just activate C-O-M, it works and the content is hidden until I hit the expand trigger.

    But if I activate even one other plugin (doesn’t matter which one), it stops working again.

    Another funny thing I found is that, while it loads expanded in Chrome and Firefox, in IE it actually still works and loads hidden.

    There’s a couple of other issues on my site right now, so I know it could be something other than this plugin, but I figured I’d post here to see if someone can see something I’m not seeing.

    Thanks for any help in advance!

    https://www.ads-software.com/plugins/jquery-collapse-o-matic/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Baden

    (@baden03)

    The plugin seems to be working correctly on: https://elitegamingcomputers.com/the-best-gaming-cpus

    Could it be you have a caching issue?

    Thread Starter brent7

    (@brent7)

    I’ve cleared everything I can think of…

    Browser cache, W3 Total Cache, and have purged everything from CloudFlare.

    But, I’ve gotten confirmation that another issue I’m seeing is showing up fine on the supports end, and they are also suggesting that that problem is a caching issue, too.

    So, I’m assuming it’s something simple like that. I just need to dig deeper.

    Plugin Author Baden

    (@baden03)

    We just checked again, and it seems to be working fine, so we are going to mark this issue as resolved. Let us know if there is still something not working as it should.

Viewing 3 replies - 1 through 3 (of 3 total)
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