Content is publishing, but changes to the templates are not

  • Resolved cmclancey

    (@cmclancey)


    1 year, 1 month ago

    I’m having trouble with the Otter templates of my site not publishing or having a very long delay in publishing. Other content, such as a blog post, publishes immediately, however. I’ve cleared my browser cache, site cache, and there’s no CDN issue. Everything is updated to the latest version. Most of the time, it does eventually update, but this last set of changes was made over two weeks ago and still hasn’t updated. Any suggestions you have would be appreciated.

    The page I need help with: [log in to see the link]

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  • Plugin Support Stefan Cotitosu

    (@stefancotitosu)

    Hi @cmclancey,

    Thank you for using Otter Blocks. I’m sorry to hear about the difficulties you encountered.

    Taking a long time for a page/post to be updated sounds more like a specific scenario related to this setup; we couldn’t replicate this as a generic issue.

    I recommend trying to deactivate all plugins and eventually switch to a default theme of WordPress then try to update the page again. If the problem persists, you can check if it happens on all pages or just this one; maybe it’s because of other blocks from third-party plugins being used.

    Best regards,

Viewing 1 replies (of 1 total)
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