Content Not Output In Paragraph

  • Resolved danpw

    (@danpw)


    2 years, 10 months ago

    I’m using the Cool Timeline Shortcode to output a timeline on a page. The timeline has 5 different Timeline Stories. When the first story is output on the timeline, the story content is not output within a paragraph tag, it’s output directly within the .content-details div. I tried adding a different story as the first point on the timeline, but no matter which story shows first, the first story content is always missing the paragraph tag, which causes the story’s content to display/be styled differently than the others.

    If it helps, this is the shortcode:
    [cool-timeline layout="default" skin="default" show-posts="20" date-format="F j" icons="NO" animation="fade-up" story-content="full" order="ASC" ]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @danpw,

    Please share your timeline page URL, so that I can check the issue.

    Thanks

    Thread Starter danpw

    (@danpw)

    Hi @baljitdhanjal,

    You can see an example here: https://nfedstaging.wpengine.com/nfed-history/

    It’s worth noting that I’ve added custom styles to make the first story’s content match the rest of the story content, but if you inspect the first story’s content you’ll see that the content is output directly within the div, not within a paragraph element.

    Thanks.

    Your shortcode -> story-content=”full”

    (“full” is Display Full Description with HTML of timeline Stories.)

    Plugin Support Jyoti Bhandari

    (@jyoti197)

    Hi @danpw,

    Sorry, for the inconvenience.
    It seems to be in conflict with the active theme or any other active plugins.
    Please check to deactivate all plugins one by one ad also check with the default theme.
    If you are unable to find a problem please contact the technical plugin support team for any help related to this topic https://coolplugins.net/contact-plugin-support/

    Thanks & Regards

    Thread Starter danpw

    (@danpw)

    Hi @jyoti197,

    I’ve deactivated every plugin except Cool Timeline and switched to the WordPress Twenty Twenty-One theme and the problem persists.

    Furthermore, to confirm this wasn’t an active theme or plugin conflict issue, I created a brand new WordPress install which uses the Twenty Twenty-One theme, and added only the Cool Timeline plugin. On this new WordPress install the problem still occurs.

    I’ve reached out to the technical plugin support and will reference this thread.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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