Content not saving properly

  • After upgrading to version 4.9.8, I’m encountering problem. When I saved the content, it was saving only partially. After some trial and error, I noticed that the presence of the words, “history” and “stories” in the content is causing the problem. Using synonymns of these words have helped. Also, replacing the letter ‘o’ in the word with the digit ‘0’ (digit zero) has also helped.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    HOWEVER, the pattern of the issue may indicate that there’s some security tool running on your server that may treat such post content as improper. Ask your host if it’s running mod_security and, if the above does not fix the issue, whether it can be disabled so you may test whether it’s the issue.

    Thread Starter allabakash

    (@allabakash)

    Thank you sir for your response. After posting this message, I observed that the same behaviour is repeated when saving an article that has the word “investor”. So, it seems it is the presence of the text “stor” or so that is causing the issue. I’ll follow your advise and proceed. But for now the problem is alleviated by changing the letter ‘o’ to digit ‘0’. Thanks again for taking time to think through this and respond.

    Thread Starter allabakash

    (@allabakash)

    Hi @sterndata, it seems I, myself, am the culprit. It turned out that I added the keywords “story” and “stories” in the URL blocking mechanism in the admin panel of my modem. That was supposed to block just the URLs that contain this word. But it seems it is somehow mishandling the posted content too. After removing these, things started working fine. Thank you again for your time.

Viewing 3 replies - 1 through 3 (of 3 total)
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