Content not showing in Cornerstone editor after URL change

  • Resolved RussellLeeSmith

    (@russellleesmith)


    9 years, 7 months ago

    Since changing URL from .com to .co.uk we can no longer see elements within our cornerstone editor.

    The website in question is https://www.livingmatcha.co.uk

    When I edit a page, the HTML and ‘Visual’ fields are both populated, and I can still see the correct elements on the frontend website itself.

    However, when I open cornerstone, I get a warning that all changes will be lost, then there are no elements displayed in cornerstone itself. It looks like a brand new, blank page.

    Of course this is problematic… we want to be able to edit / update our existing pages.

    I have contacted our host on the matter (Fatcow) and they said:

    “It appears to be issue with the plugin settings/setup. I suggest you to please refer the support forum of Cornerstone plugin at https://www.ads-software.com/support/plugin/cornerstone and seek advise from users. There is no server side issue found at our end.”

    Please can anybody help?

    Is there any more information I can provide that would be useful?

    We are running X Theme, hosted on Fatcow.

    To emphasise, the problem began when we switched from .com to .co.uk

    – Russ

    https://www.ads-software.com/plugins/cornerstone/

Viewing 1 replies (of 1 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, looks like your host gave you the wrong link to the “Cornerstone” plugin you’re having a problem with. This might be the plugin you are referring to: https://theme.co/cornerstone/

    Closing this ticket as it is unrelated to this particular plugin.

Viewing 1 replies (of 1 total)
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