Content restriction not working

  • Resolved rdaane

    (@rdaane)


    2 months, 2 weeks ago

    Link to the page is http not https as I’n setting up and preparing for a new site.

    If I restrict access to a role (see image) and I give a user that role, then the container doesn’t show up on the page. It does work for restriction on the page.

    The page is set access to logged in users and users with role members.
    A user logs in and sees the item on the page.

    For a 2nd container I want to restrict the content to the club admin. If the user logs in with the role club admin enabled the container doesn’t show.

    This does work on a test site I’ve been investigating profile builder with.

    I have removed and re-installed? the plugin but can’t get it to work

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @rdaane,

    Unfortunately, I can’t see any image attached to your message. To better understand this:

    1. ?Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Profile Builder (make sure the plugin version can be seen)?
    2. Could you please go to your site’s Dashboard -> Pages -> edit the page where you have this issue -> and from there send a screenshot where it can be exactly how the Profile Builder Content Restriction functionality was applied to that item/page?
    3. Could you please go to your site’s Dashboard -> Users ->All Users -> and send a screenshot where the “Role” column can be seen for that user (the user you have this issue with)?

    You can use a site like https://snipboard.io/ to share the screenshots.

    Best regards,

Viewing 1 replies (of 1 total)
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