Content reverting to previous version

  • Hi, I designed this website for a client who is hosting with me, but is doing his own content updates. He makes regular small (couple of words) changes to the content on his trail dates page, but he is complaining that his changes are disappearing and the site is “reverting” to an earlier version. I have installed an audit plugin and also looked at the revision history of the posts, but can’t immediately see what’s causing the problem! Wondering if it might be a browser caching issue on his end since the changes he is making are so small? Any thoughts?

    Theme: Generate Press Pro
    Plugins: Elementor Pro, MonsterInsights, Yoast, WordFence, Really Simple SSL, Email Address Encoder & Redirection
    All themes, plugins & WordPress core updated to current versions.

    Thank you!

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    A browser cache is possible, but the linked page isn’t supposed to be cached for more than 5 min according to the Cache Control: header. I assume you don’t have any server side caching since that would be an obvious cause.

    If his edit is not reflected on the current page’s DB record, then it’s more likely the update failed and he somehow missed the error message. I can’t imagine a scenario outside of caching combined with login status where one could verify an edit and then have it subsequently revert back without any intervention.

    Unless you can replicate the behavior, it’s going to be difficult to track down the cause.

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