content was displayed twice

  • Resolved stephanbecker

    (@stephanbecker)


    2 years, 3 months ago

    Hi, I just completed my second template with the plugin “email customizer” and sent a test email. In this email the content was displayed twice, the copy had even some errors in it. The same happend with a regular email after a purchase (I have a webshop). The first Template worked fine. In the backend I made no mistake, I suppose. Maybe there is a conflict with the regular woocommerce email systhem. What can I do? I am no programmer!

    The page I need help with: [log in to see the link]

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  • Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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