context

  • Hi! Have chatbot a memory or context understanding? Maybe I need turn on this feature…

    I am asking because chatbot is stupid. For example, my first question was “What is best beaches on Phuket”. My second question was “advice me beaches for kids”. Certainly I asked about Phuket. But bot response was about Shardzha (Egipt).

    Model is 4o-mini.

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  • Thread Starter Geleosan

    (@geleosan)

    Ups! It is not Egipt it is UAE. Maybe because Knowledge Navigator. I turned it on. My website is about 10 countries include UAE.

    Plugin Author kognetiks

    (@kognetiks)

    Hello Geleosan (@geleosan),

    Do you have are you using the Knowledge Navigator to index your site? If so, is there published content that would mention the best beaches?

    On the Knowledge Navigator tab of the Chatbot, you can try increase the “Maximum Top Words” and the “Tuing Percentage”. Both of these factor into how deep the Knowledge Navigator will go when creating a TF-IDF map of you site.

    At the bottom of the same tab, you can “Download Data” (in csv format) and inspect your content to see if the expect key words are present.

    Alternately, have you consider using an Open AI Assistant with more specific knowlege?

    Let me know what you learn.

    Stephen

    Thread Starter Geleosan

    (@geleosan)

    Hi. Thank you for quick replay!

    Yes, I use Knowledge Navigator. 5000 and 50%. I tried to set 10000 and 70% after your message but problem is the same. Bot dont understand context of conversation. I need to write full message everytime. I need to ask not “beach for kids” but “beach for kids on phuket”. Although all conversation was about phuket. I dont understand why. Bot must understand a context by default, right? Or via API do bot not understand a context?

    Do I need just create Assistant in OpenAi, set ID into plugin, add additional instructions into plugin?

    • This reply was modified 2 weeks, 2 days ago by Geleosan.
    • This reply was modified 2 weeks, 2 days ago by Geleosan.
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